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Business expert agents. Ready to get to work. Day one.

Supply Chain / SAIL for Order to Cash

Every order accounted for.
Every exception resolved.
Every payment reconciled.

From purchase order to cash in the bank.

Start with your systems as they are. SAIL connects customer demand to fulfilment, invoicing and cash, finds every failed order, repairs it mid-flight and proves the repair in your backend.

Book a demo →See it resolve

Everyone has AI. So do we.

Shave months off the build.
Activate SAIL on day one.

No replacement. No migration project. No pre-cleaning.

01

Every channel connected.

EDI, portals, commerce, POS, email and PDF orders, from every customer, in whatever format they send.

02

Every order accounted for.

"Sent" is not "accepted". SAIL tracks each order until your ERP confirms it.

03

Every rule enforced.

Price, item, UOM, credit, contract and duplicates, checked against your rules before anything posts.

04

Every exception resolved.

Reference gaps repaired automatically. Credit and pricing decisions routed to their owners with the evidence.

Who’s using SAIL

medtronicboeingnikeadidasamazonuber freightemersonabbkeysightlockheed martinbaxterbdhaleonkawasakipaccarbechtelinternational paperlyondellbasellingram microwescofergusonessitynestescholasticbissellolamsgsweatherfordcoyote logisticsarrive logisticsechoverifonepanduitgopuffscoularclayton homes

Everyone has AI. So do we.

You have AI. We have AI.
Who builds the better order to cash product?

The models are the same for everyone. Everyone has agents. What matters is what those agents know. Every SAIL agent carries 14 years of solved order to cash problems, so AI builds a product shaped to your business outcome, not a generic one.

Everyone has agents. Ours are battle-tested order to cash SMEs. Skip months of rebuilding what they already know.

The latest AI modelsEveryone
+
Agent frameworks & toolingEveryone
+
14 years solving order to cash, in productionOnly SAIL
=
A product built for your business outcomeLive in days

What our order to cash agents already know

B2B portalsCommercePOSCRM / CPQCustomer EDIEmail / PDFERPOMSWMSTMSBilling / ARService deskREST / SOAPAS2 / AS4SFTP / MFTEvents / messagingCloud storageMCPX12 850 / 855 / 856 / 810EDIFACT ORDERS / DESADV

Always the perfect fit

A wrapper around your systems.
Whatever they look like.

However fragmented your landscape, wherever it runs and however old or new the technology, SAIL connects to it as it is. It becomes a perfect-fit wrapper around your systems, then switches on every order to cash value-add service, AI-powered analytics and efficiency tool, instantly and on top of what you already run.

  • Data cleansingNot required
  • Migration or replacementNot required
  • IT work on your sideNot required
  • The whole, delivered the way you need itDay one
Activated instantly for order to cash
CaptureFulfilBillCollect
SAIL · the perfect-fit layer
ConnectContextualiseRulesObserveResolve
Your systems, exactly as they are
Customers & channelsSales & contractsOrder & finance systemsFulfilment networkDelivery partnersBanks & invoice networks
Old · new · internal · external · every partner
↓ Delivered as one whole that suits your need: applications · partners · teams · AI
350+Retailers integrated
33,000+EDI specification versions
50+ERP, TMS & WMS integrations
99.99%Uptime SLA

Connect instantly across

Your whole network.
Systems stay in place.

SAIL links every participant’s data to the process it serves, in the format and protocol each one already uses.

Customers & channels

Commerce, portals, POS and customer POs

Sales & contracts

CRM, CPQ, pricing and commitments

Order & finance systems

ERP, OMS, credit, billing and receivables

Fulfilment network

Plants, warehouses, 3PLs and service providers

Delivery partners

Carriers, shipment events and proof of delivery

Banks & invoice networks

Payment providers, tax services and customer AP

From purchase order to cash in the bank.

Every step from order to cash.

A few high-impact places to start. Each runs on the same connected data, rules and resolution cycle.

Capture

Every order in. Every order right.

Capture every channelEDI 850, portals, commerce, POS, email and PDF, normalised into one canonical order.
Validate against your rulesPrice, item, UOM, credit, contract terms and duplicates.
Enrich mid-flightResolve item aliases and ship-to codes from approved sources before release.
Acknowledge fastSend the 855 or ORDRSP to the customer the moment the order is accepted.

Fulfil

Promise it. Ship it. Prove it.

Promise and allocateCommit against real availability across plants, DCs and 3PLs.
Handle splits and backordersSplit shipments and partials reconcile line by line.
Ship with an ASNSend compliant 856 and DESADV messages that retailers accept the first time.
Capture proof of deliveryAttach POD to the order before the invoice goes out.

Bill

Invoice exactly what was delivered.

Bill from delivered quantityPrice, tax and quantity reconciled against what was received, not what was ordered.
Meet every e-invoicing mandatePeppol, EN 16931 and regional profiles, with invoice responses tracked.
Track acceptanceKnow which invoices the customer accepted, rejected or parked.
Prevent duplicatesIdempotent replay: one invoice, never two.

Collect

Cash applied. Disputes closed.

Apply cash automaticallyRemittance advice, lockbox and ISO 20022, matched to open invoices.
Resolve short-paysAmbiguous matches go to a reviewer. Nothing is allocated without authority.
Recover deductionsDispute chargebacks with the order, ASN and POD attached.
Close with confidenceAR ties to GL, and every exception is aged and owned.

Control tower

See what failed. See why.
See what was fixed.

One view joins failure groups, governed actions, holds and backend verification. Every record is accounted for.

SAIL CONTROL TOWEROrder to Cash

Order reconciliation · 1,000 orders

Live
1,000Orders in batch
820Accepted first pass
120Repaired & accepted
60Held for decision
Failure cohortOrdersGoverned actionOutcome
Unknown item alias70Approved customer/item lookup70 accepted
Missing ship-to ID50Authoritative site enrichment50 accepted
Credit hold30Finance approval required30 held
Price mismatch20Commercial owner review20 held
Ambiguous duplicate10Query backend; inspect identity10 held
Original retained→Cause identified→Correction staged→Revalidated→Backend verified

Illustrative data. Your rules, approval policy and systems define the actual outcomes.

Mass upload. One shared cause. Controlled repair.

Before

  • 180 rejected orders across disconnected queues
  • No shared cause, no accountable owner
  • Sent files mistaken for accepted orders

With SAIL

  • 120 reference-data failures repaired and accepted
  • 60 decisions routed with evidence and SLA clocks
  • All 1,000 orders accounted for
01CaptureLoad 1,000 orders and preserve the originals.
02ExplainGroup 180 failures into root-cause cohorts.
03EnrichRepair 120 approved reference gaps before release.
04ProveConfirm 940 accepted and keep 60 decisions open.

Exception handling

Auto-correct. Hybrid. Manual.
You define the cycle.

Recovery closes only with backend evidence. AI proposes. Your policy authorises.

Auto-correct

When the fix can be proven from an authoritative source (a lookup, a master record, an approved mapping), SAIL corrects it, revalidates it and releases it. No touch, full evidence.

For exampleUnknown item aliases are resolved from an approved customer-item crosswalk, revalidated and accepted.

Hybrid

SAIL stages the correction with the evidence. Your team approves it in one step, for a single record or a whole cohort.

For exampleA price mismatch is staged with the contract and the order side by side. The commercial owner approves or rejects it in one step.

Manual

When judgement is needed, the record is held, owned and routed to the right expert with its cause, impact and SLA clock. Nothing is invented.

For exampleA credit hold goes to finance with the exposure, history and SLA clock. Credit is never released without authority.
Detect→Explain→Act→Revalidate→Verify

Continuous observability

Observe every step.
Measure every outcome.

Your data. Your rules. Your process. Your exceptions. Your recovery specifications.

01

Data elements

Completeness, validity, freshness and enrichment provenance

02

Business objects

Stable identity, source version and linked quantities

03

Customer rules

Contract, price, item, UOM and credit-policy outcomes

04

Business process

Order → delivery → invoice → cash dependencies

05

Exceptions & SLA

Owner, impact, ageing, escalation and decision evidence

06

Verified recovery

Revalidation, bounded replay and no duplicate postings

Coverage

Broad connectivity.
Precise process context.

Standards, technologies, entities and workflows, natively supported and configured to your environment.

Demand channels

B2B portalsCommercePOSCRM / CPQCustomer EDIEmail / PDF

Enterprise systems

ERPOMSWMSTMSBilling / ARService desk

Technology

REST / SOAPAS2 / AS4SFTP / MFTEvents / messagingCloud storageMCP

Formats & trade

X12 850 / 855 / 856 / 810EDIFACT ORDERS / DESADVGS1 XML / EANCOMJSON / XMLCSV / spreadsheetsOCR

Invoice & cash

Peppol / UBLEN 16931Invoice responsesISO 20022Bank lockboxRemittance advice

Governance

Customer-specific rulesApproval limitsTenant access controlsAudit lineageIdempotent replaySLA / recovery policies

Prove it

Bring your hardest cases.

We run these against your own data. Each has one correct answer, and SAIL gets it the same way every time.

Repair at scale

1,000 orders, 120 approved reference gaps, 60 decision holds.

940 accepted, 60 held, every row accounted for.

Timeout and repeat upload

The submission times out and the same order is uploaded again.

Backend queried first; one business order.

Partial fulfilment

The order ships in two parts with a return and a partial invoice.

Lines reconcile; no false closure.

Ambiguous cash match

A receipt could match two invoices, beyond policy.

A reviewer decides; nothing is allocated without authority.

Every order accounted for. Every exception resolved.
Every payment reconciled.

Start with the systems and partners you already have. See your first verified outcome on day one.

Book a demo →See how SAIL works