Business expert agents. Ready to get to work. Day one.
Solutions / SAIL for Logistics & Shipping
Everyone has AI.
So do we.
Shave months off the build.
Activate SAIL on day one.
The enterprise-grade logistics foundation is already here. Integration, AI, partner connectivity, business rules, analytics, observability and exception recovery, already together. Configure your logistics operation on SAIL and put years of experience to work from day one.
Built on 14 years of Justransform integration experience.
Across sea, air, road, rail and the handoffs in between. Illustrative view.
Skip the work of rebuilding years of logistics integration experience
Time is the one currency you never get back.
Save months and months of time.
Focus on expanding your business. Activate the logistics knowledge, partner connectivity and production operating controls already built into SAIL, configure your rules and put the connected process to work.
Activate the foundation on day one.
Put your time into your operation.
No replacement first. No pre-cleaning project.
Activation follows the agreed connections, credentials, business rules and acceptance checks.
Who’s using SAIL




































Day one / what comes with SAIL
Activate the platform.
Start ahead.
Activate AI.
Business expert agents with logistics objects, standards and exception patterns built in.
Activate the flow.
Connect internal systems and the related orders, bookings, shipments, containers and invoices.
Activate control.
Apply business validations, analytical rules, dependencies, tolerances and decision authority.
Activate participation.
Onboard willing partners through the channel that fits, with Plan A, B, C and D ready.
Activate the next move.
Analyse the cause, plan the permitted response and execute with the evidence attached.
Activate recovery.
Observe every step, enrich the data, apply approved fixes and verify business acceptance.
The platform work is done. Put it to work.
Skip the platform build.
Get on with logistics.
Everyone has agents. Ours are SMEs. Battle-tested SMEs.
Fourteen years of Justransform integration experience inform the standards, business objects and recovery patterns behind your operation.
Skip repetitive onboarding work.
Reuse profiles and activate ready partner cohorts across every technical maturity.
Put prevention in the process.
Observe credentials, formats, required data and dependencies before the next transaction.
Stop rebuilding the same fix.
Enrich and correct authorised cases, reuse approved resolutions and route judgement calls with evidence.
Know when the job is complete.
Follow receiving-system acceptance and recovery, instead of leaving another team to reconcile the result.
Partner reach is part of the platform. From day one.
Thousands of relationships.
One onboarding discipline.
Shippers · consignees · buyers · suppliers · forwarders · NVOCCs · agencies
Ocean, air, road and rail operators · terminals · ports · depots · ground handlers · warehouses
Customs brokers · authorities · banks · insurers · technology providers · group companies
Meet every willing partner where they are.
Choose a primary connection and an agreed fallback. The channel can change while the business object, validation and ownership stay connected.
- 01
Bulk partner intake, duplicate checks and identity matching
- 02
Reusable profiles, partner overlays and implementation guides
- 03
Account, contract, location and service relationships
- 04
Credentials, contacts, approvals and readiness evidence
- 05
Testing, controlled activation, monitoring and change history
A new process rule should not require every partner to rebuild its IT.
Use the ready connection.
Exchange structured transactions through the connection the partner already operates. Your mapping and business rules apply, without asking them to replace their systems.
Credentials, permissions and exchange requirements are agreed before activation.
↓ Every route feeds the same SAIL process: the same partner identity, business object, rules and audit trail.
Connect through the channel that fits: REST / SOAP · APIs & webhooks · EDI · AS2 / AS4 · SFTP / MFT · messaging & events · databases · cloud storage · scheduled exchange · documents · authorised automation.
Credential management. Already part of the operation.
Don’t let an expiry date
become a business stoppage.
AS2 signing & encryption
Certificate roles, partner agreement and expected acknowledgements.
TLS certificates
Endpoint identity, trust chain and validity for secure connections.
SSH keys & API credentials
The right key, token or secret lifecycle, managed separately.
| Relationship | What needs attention | Next controlled action | Completion evidence |
|---|---|---|---|
| Partner Alpha / AS2 | Signing certificate expires soon | Coordinate renewal & reciprocal test | Signed exchange + required receipt |
| Partner Beta / TLS | New endpoint certificate | Validate trust & authorised switch | Successful authenticated exchange |
| Partner Gamma / SFTP | SSH key rotation due | Install agreed key & verify access | Accepted file + business response |
Synthetic partner examples. Rotation never assumes a partner has accepted a new credential until the agreed test confirms it.
Internal systems & transformation programmes
Keep the interfaces stable.
Let your systems evolve.
Define authority.
Agree which system owns each object, field and status during coexistence. Resolve conflicting updates against that policy.
Reconcile the transition.
Compare records and acknowledgements, identify gaps and prove the intended state before moving a process cohort.
Control the cutover.
Version changes, test dependencies and activate by scope, with agreed rollback or recovery steps.
Logistics capabilities, available to configure from day one
Every mode. Every handoff.
Your operating rules.
Sea freight, in context.
Rates & schedules · FCL / LCL · booking · shipping instructions · VGM · B/L / eBL exchange · container events · reefer exceptions · demurrage & detention.
Forwarding to the flight.
Airline / forwarder exchange · booking · HAWB / MAWB · piece & weight reconciliation · cargo status · handling handoffs · special cargo · delivery evidence.
From tender to delivery.
Rate & service selection · tender / response · load planning inputs · appointments · pickup · tracking · POD · accessorial evidence · freight audit.
A connected multimodal move.
Rail / barge orders · drayage · unit & equipment identity · interchange · terminal milestones · leg dependencies · connection risks · handoff reconciliation.
Package-level execution.
Address / service checks · rating · booking · labels · manifests · pickup · tracking · delivery exceptions · returns · failed-subset replay.
Control the critical handoff.
Appointments · gate moves · load / discharge events · release conditions · container availability · empty returns · dwell · cut-offs · document readiness.
Inventory to outbound.
ASN & receipts · stock reconciliation · putaway / allocation · pick / pack · labels · dispatch · customer inventory views · reverse logistics · billing inputs.
One view across the providers.
Partner onboarding · orders & milestones · carrier coordination · SLA ownership · multi-provider exceptions · freight audit · customer reporting · performance evidence.
Analyse the exceptions. Plan the next move. Execute the approved action. One connected operating context, from recommendation to verified outcome.
160 processes / available to configure
Choose the process.
Bring your rules.
160 processes · 16 capability areas
01Global partner onboarding & operations10
Bring willing partners into the same governed process through the connection path they can use.
- Partner registration, owners, contacts and operating roles
- Protocol, format, schedule and acknowledgement discovery
- Reusable partner profiles with customer-specific overlays
- Bulk partner import, segmentation and onboarding waves
- Connection setup, credential exchange and reachability testing
- Sample exchange, mapping validation and acceptance tests
- Direct integration, documents, portals and assisted fallback routes
- Endpoint changes, partner change requests and controlled cutover
- Response chasing, acknowledgement tracking and service queues
- Partner health, inactivity, escalation and offboarding
02Certificate, key & endpoint lifecycle10
See expiring trust before it becomes a failed transaction.
- Inventory certificates, keys, endpoints, owners and dependent flows
- Distinguish AS2 signing and encryption certificates from TLS certificates
- Track validity, trust chains, hostname requirements and permitted usage
- Verify and approve partner public-certificate exchange
- Plan renewal windows, owner notifications and partner confirmations
- Test signing, decryption and receipt handling before cutover
- Use certificate overlap windows where both endpoints support them
- Track SSH host-key fingerprints and authentication keys separately
- Detect handshake, signature, decryption and authentication failures
- Approve cutover, verify the exchange and retain recovery evidence
03Internal systems & transformation coexistence10
Keep business connected while the technology landscape changes.
- Connect ERP, TMS, WMS, CRM, finance and customer-service records
- Bridge legacy databases, batch files and modern APIs/events
- Normalize internal and external references into business objects
- Link orders, bookings, shipments, legs, equipment and invoices
- Maintain cross-references between old and new identifiers
- Run controlled parallel feeds and compare migration results
- Route by business unit, geography, customer and process version
- Track schedules, dependencies, response expectations and cutovers
- Reconcile source counts, receiving acknowledgements and actual state
- Retire legacy routes after acceptance and recovery checks
04Ocean, container & reefer logistics10
Keep booking, equipment, documents and milestones connected.
- Ocean quotation, schedules, service and allocation information
- Container booking request, confirmation, amendment and cancellation
- Shipping instructions and draft transport-document review
- Bill of lading, sea waybill and electronic-document exchange
- Empty pickup, stuffing, equipment release and gate coordination
- Verified gross mass intake, validation and acknowledgement
- Voyage, vessel, port, transshipment and equipment-event correlation
- Reefer instructions and temperature-exception information
- Arrival notice, delivery order, release and empty return
- Demurrage/detention evidence, free-time alerts and dispute support
05Road, truckload & LTL execution10
Turn tenders, stops and updates into one traceable movement.
- TL/FTL, LTL and dedicated-road shipment creation
- Carrier eligibility, lane, equipment and capacity checks
- Load tender, acceptance, rejection and reassignment
- Pickup/delivery appointments and stop-sequence information
- Consolidation, deconsolidation and cross-dock handoffs
- Dispatch instructions and carrier/driver message exchange
- Pickup, in-transit, delivery and failed-attempt validation
- ETA, late-risk signals and escalation workflows
- Proof of delivery, shortages, damage and accessorial evidence
- Freight-bill matching and carrier-performance reconciliation
06Parcel, express & last mile10
Connect rates, labels, pickup and delivery outcomes across carriers.
- Address validation, service eligibility and constraints
- Multi-carrier parcel rates and customer shipping rules
- Shipment creation, label generation and label-data checks
- Manifesting, closeout and electronic parcel-data submission
- Pickup requests, confirmations and collection exceptions
- Package, consignment and order-reference correlation
- Tracking events, delivery estimates and notifications
- Delivery attempts, refusals and address-correction workflows
- Returns authorization, labels and reverse-logistics events
- Carrier charges, surcharges and service-dispute reconciliation
07Air freight & cargo coordination10
Connect the shipment across forwarder, airline, handler and consignee.
- Air-freight quotations, schedules and capacity requests
- Booking, allocation, confirmation and amendment
- House/master air-waybill validation and correlation
- Cargo acceptance requirements and document completeness
- Pieces, weights, dimensions, ULD and consignment references
- Forwarder, airline and ground-handler milestone exchange
- Transfer, departure, arrival and availability validation
- Special-cargo, reefer and dangerous-goods information
- Customs-status dependencies, holds and release notices
- Cargo invoices, discrepancies and proof-of-delivery follow-up
08Rail & multimodal handoffs10
Follow the connected journey rather than isolated transport legs.
- Rail service, schedule, capacity and equipment requests
- Rail booking, waybill and consignment-data exchange
- Truck-to-rail, rail-to-port and port-to-rail dependencies
- Container, wagon, railcar and shipment-reference correlation
- Ramp appointments, gate-in, loading and departure events
- Interchange, transload and terminal reconciliation
- ETA propagation across road, rail and ocean legs
- Missed connections, dwell and out-of-sequence exceptions
- Arrival, availability, release and last-mile confirmation
- Intermodal charges, evidence and partner-performance review
09Ports, terminals, depots & equipment10
Connect operational messages to equipment and customer commitments.
- Port, terminal and depot onboarding/message exchange
- Vessel schedule, port-call and terminal-window correlation
- Container gate, discharge and loading event intake
- Equipment availability, releases, holds and inspections
- Truck appointments, slots and gate coordination
- Empty repositioning and depot-return instructions
- Container inventory and equipment-status reconciliation
- Hazardous, reefer, oversized and special-cargo documents
- Terminal exceptions, dwell and onward-connection alerts
- Terminal charges, accessorial evidence and reconciliation
10Warehousing, fulfillment, 3PL & 4PL10
Make the warehouse handoff part of the same customer process.
- Inbound ASN, purchase order and expected-receipt exchange
- Receiving, shortage, overage and damage exceptions
- Inventory, lot, serial, expiry and stock-status synchronization
- Putaway, replenishment and transfer instruction workflows
- Order release, allocation and fulfillment dependencies
- Pick/pack/ship events, labels and document completeness
- Cross-dock, consolidation and value-added-service events
- Warehouse-to-carrier booking, pickup and dispatch confirmation
- Returns, disposition and inventory reconciliation
- Multi-site/3PL/4PL coordination and customer SLA evidence
11Rating, procurement, tendering & capacity10
Connect commercial decisions to the execution they must support.
- Customer rate requests and shipment-data validation
- Contract, tariff, spot-rate and surcharge enrichment
- Eligible-service comparison under customer criteria
- Lane, route, equipment, commodity and partner constraints
- Carrier RFP/RFQ distribution and response collection
- Tender cascade, bid acceptance and approval thresholds
- Capacity/allocation confirmation and shortfall escalation
- Rate validity, currency, unit and effective-date checks
- Planning scenarios, alternatives and authorized selection
- Carry selected rate, service and commitments into execution
12Orders, bookings & transport documentation10
Let every document tell the same shipment story.
- Order intake from API, EDI, files, email and guided forms
- Bulk order/shipment upload with per-record validation
- Buyer, shipper, consignee, carrier and account reconciliation
- Order splits, consolidation and dependent bookings
- Commodity, packaging, dimensions and equipment checks
- Commercial invoice, packing list and transport documents
- Document versions, amendments, cancellations and supersession
- Missing fields, conflicting references and document gaps
- Document/booking acknowledgements and response monitoring
- Accepted records delivered to systems, partners and portals
13Trade, customs & regional compliance workflows10
Bring required trade data into the process before it becomes a hold.
- Importer, exporter, consignee and customs-party checks
- Classification-reference capture with authorized review
- Country, port, location and product-reference enrichment
- Invoice, packing-list and origin-document completeness
- Filing-data preparation and broker/customs exchange
- Advance cargo/security submissions and response correlation
- License, permit and supporting-document dependencies
- Customs queries, rejections, holds and releases
- Dangerous-goods information checks under configured rules
- Regional e-invoice formats, tax IDs and delivery status
14Control tower, intelligence & communication10
Know what is late, why it matters and who can move it forward.
- Order, shipment, equipment and invoice timelines
- Field, object, document and process-level quality checks
- Rule, partner, connection and workflow-version observation
- Milestone completeness, missing events and stale data
- SLA clocks, cutoffs, response delays and recovery monitoring
- Root-cause grouping across failures and partner cohorts
- Prioritization by customer, cargo, impact and commitment
- Recovery proposals, dependency checks and decision support
- Partner outreach, ownership and communication history
- Outcome verification, audit evidence and performance feedback
15Rules, enrichment & controlled remediation10
Fix the gap with the right evidence and permission.
- Customer, carrier, lane, geography and cargo-specific rules
- Field, conditional, segment, document and cross-process validation
- Pre-validation normalization and approved-reference matching
- Runtime enrichment from authorized master/external services
- Post-transformation checks before downstream release
- Automatic correction of unambiguous authorized cases
- Approval-assisted and manual remediation with ownership
- Bulk exception grouping, previews and controlled batch fixes
- Per-record retry, replay, idempotency and duplicate protection
- Approved-resolution learning with controlled rule publication
16Billing, settlement, reconciliation & claims10
Close the loop from movement to the commercial record.
- Quote-to-booking-to-invoice reference linkage
- Customer billing data and charge-completeness checks
- Carrier/supplier invoice ingestion and rate matching
- Shipment, delivery and accessorial-evidence reconciliation
- Tax, currency, unit and account-reference validation
- Demurrage, detention, storage and charge disputes
- Damage, shortage, delay and service-claim information
- Credit notes, adjustments and approval-controlled corrections
- Receivable/payable status and remittance reconciliation
- Settlement-exception ownership and finance-system acceptance
No matching process. Try a mode, document or business action.
Capabilities are configured for the agreed scope, versions, provider permissions and jurisdiction. Carrier and regulatory acceptance remain part of activation.
Configure your business. The rule framework is already here.
Tell the process
what “ready” means.
The right shipment, before submission.
Valid parties + approved service + cargo detail + authorised rate. If a required item is missing, enrich or hold the booking.
Keep the booking and instructions aligned.
Compare parties, container and cargo data; track VGM and documentation cut-offs; route differences to the accountable source.
One leg changes. Know what follows.
A late arrival affects the terminal appointment and the onward leg. Reassess the remaining plan before executing an approved change.
Match the charge to the evidence.
Check contract, service, shipment events and approved tolerances. Keep disputed lines visible and route commercial changes for approval.
Automatic where authorised. Human judgement where needed. Deterministic validation · explicit approval boundaries · versioned decisions · receiving-system evidence.
Enrichment and recovery. Built into the flow.
Fill the gap
before it stops the move.
Prepare the record.
Normalise formats, resolve references, enrich master data and check prerequisites before release.
Trusted lookup · approved history · partner profileGet what is missing.
Call an authorised source, collect a partner response or open a guided form. Resume when the required evidence is present.
Live service · workflow · person or partnerClose the loop.
Interpret the rejection or acknowledgement, enrich permitted gaps, reconcile the actual state and revalidate before replay.
Backend result · partner acceptance · recovery evidenceOne record or a mass upload.
Preserve each original, group related errors, preview a batch correction and release clean independent objects.
Fix the cause, not just the row.
Reuse approved resolutions for repeated patterns. Review new recommendations before changing operating policy.
Retry the right work.
Check the actual partner state, suppress duplicates and replay only unresolved actions through the approved recovery path.
Production behaviour, made visible
See the exception. See the next action.
See what proves it is done.
The request timed out. Was the booking created?
SHP-2048 · confirmation missing
Check the actual carrier state before any retry
Search the carrier with the original operation reference. A confirmed existing booking can be reconciled without creating another booking.
- Original retained
- Rule applied
- Action controlled
- Result verified
No duplicate booking.
A timeout is not proof that a booking failed. Establish the actual carrier state before creating new work.
The record is held. No change has been applied.
Interactive illustration with synthetic records and simulated system responses. It does not connect to a live environment.
Observability comes with the process
One place to see
what needs attention.
Partner & connection
Availability, identity, certificates, credentials, response lag and channel state.
Data & documents
Completeness, schema version, reference quality, source confidence and duplicates.
Business objects
Order–shipment–leg–container–invoice links, orphan records and conflicting states.
Rules & dependencies
Required steps, acceptance conditions, cut-offs and downstream impact.
Exceptions & people
Severity, cause group, accountable owner, approval, age and escalation.
Recovery & learning
Approved correction, retry or replay, reconciliation, outcome and recurrence.
Ask what is stuck. Understand why. See what was fixed, and what still needs a decision.
Business continuity by design
Built for near-continuous
business operations.
Prepare before the deadline.
Credential windows, partner readiness, schema checks, required fields and agreed dependencies.
Surface the business impact.
Missing responses, failed rules, ageing queues, approaching cut-offs and affected shipments.
Use a controlled next route.
Authorised fixes, durable pending work, bounded retry, alternative channel and human escalation.
Prove the operation resumed.
Reconcile receiving-system state and partner acceptance. Unresolved work stays in the owned queue.
Continuity targets are agreed for the operating scope and its dependencies. External outages, partner participation and access remain part of that plan.
The difference
Visibility tells you.
SAIL gets it done.
Put our experience to work. Put your time into growth.
Your network. Your rules.
Your next move.
Years of logistics experience. Ready to activate on day one.
Spend less time building.
More time growing.
Bring your systems, your partner network and your operating rules. SAIL brings the integration, intelligence, observability and recovery foundation. Put it to work on the logistics outcomes that matter to your business.
Public standards context: DCSA · IATA ONE Record · GS1 EPCIS · SAIL logistics capability pack
