Business expert agents. Ready to get to work. Day one.
Solutions / SAIL for Energy & Utilities
All your meter data governed.
All your market partners connected.
All your bills, always right.
From meter read to bill to settlement.
Meters, usage, switching, billing, settlement, outages and DER. SAIL connects the CIS, MDM, OMS, ADMS and market systems you already run, as they are. It governs the data and processes between them without touching grid control, and keeps every premise right from read to bill to settlement.
Everyone has AI. So do we.
Shave months off the build.
Activate SAIL on day one.
No replacement. No migration project. No pre-cleaning.
Every participant connected.
Suppliers, distributors, market operators, meter providers, aggregators and regulators, through EDI, API, market files, portals or email.
Every premise traced.
Customer, account, premise, service point and meter, linked so every read, bill and order lands on the right one.
Every read and transaction monitored.
Interval data, enrolments, usage, bills and remittances, checked against your tariffs, market rules and deadlines.
Every exception resolved.
Auto-correct what reference data proves. Approve what needs a nod. Route billing and market disputes to an analyst, with the evidence attached.
Who’s using SAIL
Everyone has AI. So do we.
You have AI. We have AI.
Who builds the better energy and utilities product?
The models are the same for everyone. Everyone has agents. What matters is what those agents know. Every SAIL agent carries 14 years of solved energy and utilities problems, so AI builds a product shaped to your business outcome, not a generic one.
Everyone has agents. Ours are battle-tested energy and utilities SMEs. Skip months of rebuilding what they already know.
What our energy and utilities agents already know
Always the perfect fit
A wrapper around your systems.
Whatever they look like.
However fragmented your landscape, wherever it runs and however old or new the technology, SAIL connects to it as it is. It becomes a perfect-fit wrapper around your systems, then switches on every energy and utilities value-add service, AI-powered analytics and efficiency tool, instantly and on top of what you already run.
Data cleansingNot requiredMigration or replacementNot requiredIT work on your sideNot required- The whole, delivered the way you need itDay one
Connect instantly across
Your whole network.
Systems stay in place.
SAIL links every participant’s data to the process it serves, in the format and protocol each one already uses.
Customers & premises
Accounts, service points, consent
Meters & data
AMI, MDM, interval and register reads
Markets & suppliers
Switching, enrolment, settlement
Billing & finance
Tariffs, bills, charges, remittance
Network & field
Service orders, outages, crews
DER & regulators
Interconnection, programmes, reporting
From meter read to bill to settlement.
Every utility workflow. One platform.
A few high-impact places to start. Each runs on the same connected data, rules and resolution cycle.
Meter to usage
Every read accounted for.
Market transactions
Switch every customer cleanly.
Bill & settle
Every charge right. Every settlement explained.
Service & outage
Every order closed. Every customer told.
DER & interconnection
Every application moved forward.
Partner network & regulation
Every market partner live in a day.
Control tower
See what failed. See why.
See what was fixed.
One view joins failure groups, governed actions, holds and backend verification. Every record is accounted for.
Market transactions · 1,000 records
Live| Scope | Failure detected | Action | Outcome |
|---|---|---|---|
| Enrolment 814 · 70 | Account / service-point format | Approved cross-reference + revalidate | 70 accepted |
| Usage 867 · 50 | Replacement usage sent as original | Supersede by published version rule | 50 accepted |
| Bills 810 · 40 | Service dates differ from 867 | Realign to accepted usage | 40 accepted |
| Meter reads · 35 | Missing or implausible intervals | Request replacement read from MDM | 35 held |
| Remittance 820 · 25 | Payment with no matching invoice | Settlement analyst review | 25 held |
Illustrative data. Your rules, approval policy and systems define the actual outcomes.
Repair the batch before a bad bill goes out.
Before
- 780 clean records, 220 exceptions across five groups
- 824 rejects scattered across inboxes and supplier portals
- Bills cut on usage that was later replaced
With SAIL
- 940 accepted, 60 explicitly owned review cases
- Every correction linked to the premise, meter and account
- No lost enrolments. No duplicate bills.
Exception handling
Auto-correct. Hybrid. Manual.
You define the cycle.
Recovery closes only with backend evidence. AI proposes. Your policy authorises.
Auto-correct
When the fix can be proven from an authoritative source (a lookup, a master record, an approved mapping), SAIL corrects it, revalidates it and releases it. No touch, full evidence.
Hybrid
SAIL stages the correction with the evidence. Your team approves it in one step, for a single record or a whole cohort.
Manual
When judgement is needed, the record is held, owned and routed to the right expert with its cause, impact and SLA clock. Nothing is invented.
Continuous observability
Observe every step.
Measure every outcome.
Your data. Your rules. Your process. Your exceptions. Your recovery specifications.
Data elements
Completeness, units, timestamps and source confidence
Business objects
Premise, service point, meter, read and bill integrity
Market rules
Tariffs, switch windows, read cycles and deadlines
Process SLAs
Enrolment, billing, service-order and outage clocks
Exceptions
Cause, owner, approval, age and recurrence
Verified recovery
Replay without duplicates; proof the market accepted it
Coverage
Broad connectivity.
Precise process context.
Standards, technologies, entities and workflows, natively supported and configured to your environment.
Every process
Business objects
Industry standards
Technologies
Systems
Operational risks
Prove it
Bring your hardest cases.
We run these against your own data. Each has one correct answer, and SAIL gets it the same way every time.
Enrolment timeout
The utility accepts the 814 but the response is lost.
Exactly one enrolment.Mixed batch
1,000 records: 780 clean, 160 repairable, 60 uncertain.
940 accepted + 60 held = 1,000.Missing reads
Interval data has gaps across a billing period.
No invented usage; bill held until the read is resolved.Replacement usage
A corrected 867 arrives after the bill was calculated.
Latest published version wins; rebill only with approval.All your meter data governed. All your market partners connected.
All your bills, always right.
Start with the systems and partners you already have. See your first verified outcome on day one.