Key characteristics of Industry Leaders

The number of leaders engaging in B2B and EDI initiatives have doubled in percentage in recent years. The pressure driving the need for B2B collaboration are not temporary, due to increasing demand from customers and increasing complexity in supply chain and globalization. The fact is rising Supply Chain costs are driving B2B adoption and Enterprises are looking to do more with less. Business risks have increased and business agility decreased due to global business challenges that have created challenges for I/T organizations

 

Complexity of multi-enterprise integration is forcing companies to switch internally managed EDI integration projects to external service providers as integration is become inherently more complex, costly, and constant

Complex

  • Enterprise Integration. Proliferation of new data sources
  • Global Support
  • New B2B Standards emerging
  • Disparate or Overlapping Capabilities

Costly

  • Redundant, aging IT platforms
  • Perpetual Maintenance Fees
  • Labor intensive
  • Compliance and Governance

Constant

  • ERP and B2B Upgrades
  • 24 x 7 x 365 service uptime
  • Dynamic Trading Ecosystem requirng constant changes
  • Mergers and Acquisitions
These Ever Changing Global Business Needs Requires a New Way of Thinking for IT Leaders. Integration becomes a Bottleneck and New Strategies become a Business Imperative. The following represents Characteristics of Industry Leaders.

Integration Platform Strategy and Reference Architecture

Leaders

  • Understands ROI of integration investments.
  • Deploys robust EDI integration capabilities to complement other methods of Enterprise Integration (e.g. API, IoT, RAW, WebEDI, Telematics, ELD)
  • Operates Center of Excellence with established governance processes
  • Invest in Complete Unified Integration Platform (iPaaS) that future proofs investments in integration infrastructure and extends support for secure data integration to Cloud and Hybrid Applications and Databases, Trading Partners, and Devices
  • Onboarding toolset, including data mapping, orchestration, connectivity, and onboarding community management optimized to save time.

Laggards

  • Operates multiple aging or redundant software platforms
  • Adopts on-premise point solution(s) with minimal capability
  • No B2B automation or data integration strategy

 

Implementation Services: Flexibility of Choice

 Leaders

  • Does not get locked in to B2B Managed Services for support of integration solutions and onboarding programs.
  • Self service or systems integrator service support available as required by the business or I/T
  • Provider supports Hybrid approaches. For example, business performs self service, but augments with Managed Services as required to support business needs
  • If the integration platform allows for trading partners to onboard themselves, this can reduce costs and improve time to value as well.

Laggards

  • Doesn’t have the required resources or skillsets to support the business needs, when needed
  • Locked into services models that do not flex with the business

 

Process Automation

Leaders

  • Designs solutions for automation with underlying platform across ALL multi-enterprise business applications
  • Deploys real time dashboard to all transaction events across all processes
  • Manage by exceptions model. Ensure real-time visibility to process exceptions

Laggards

  • Continued reliance on offline technologies like phone, email, fax. Manual processes that costs the business in areas of data quality and time
  • Lack of real time visibility to process failures that can negatively impact business

 

Business Continuity

 Leaders

  • Integration platforms supported across multiple data centers and geolocations with high SLAs for service uptime and incident management

Laggards

  • Single data center instance with little to no redundancy

 

Security and Compliance

 Leaders

  • Robust regulatory compliance such as PII, PCI, SOC 2, GDPR
  • Ability to encrypt data in transit and at rest
  •  

Laggards

  • Integration infrastructure not in regulatory compliance
  • Still use unsecure protocols such as FTP

 

Conclusions

  • A modern cloud integration Platform as a Service (IPaaS) + Managed Services Option provides the best value and capability for a business providing the flexibility and freedom for business innovation and agility
  • To support digital transformation initiatives, the Justransform iPaaS platform can provide businesses the following
    • Always on cloud platform that protects integration investments today and in the future
    • Rich security and regulatory compliance support for requirements like GDPR, SOC2, ISO27001
    • Modern, Secure, Scalable, Elastic, Highly Available and DR Enabled platform with 24 x 7 x 365 support
    • Ability to integrate data from all data sources securely and on time
    • Ability to onboard all trading partners via a single platform
    • Ability to orchestrate business processes across a diverse ecosystem of SaaS, PaaS, On-Premise, Trading Partner, and IoT data sources.
    • Real Time Visibility and Configurable Dashboards
    • Fixed vs. Variable Metered Budgeting. Ability to tap into necessary resources on-demand (Managed Services).